Rescue Mission
Client Care Specialist (Weekend)
Syracuse, New York•Full-time
$18.50 hourly
$18.50 hourly
About the Job
Client Care Specialist 2ndShift - Full Time- Emergency Shelter.
Schedule: Friday - Monday: 1:00 PM - 11:30 PM | Rate of pay: $18.50 per hour + Shift Differential + Weekend Warrior.
Join the Rescue Mission Team!
Schedule: Friday - Monday: 1:00 PM - 11:30 PM | Rate of pay: $18.50 per hour + Shift Differential + Weekend Warrior.
Join the Rescue Mission Team!
The Rescue Mission is seeking a Full-Time 2ndShift Client Care Specialist to work the Weekend Warrior Shift (Friday - Monday: 1:00 PM - 11:30 PM) in our Syracuse Emergency Shelter. The Client Care Specialist maintains a safe and supportive environment for clients, utilizing the resources of the Rescue Mission to ensure a healthy and pleasant stay and provide an environment of positive change.
Key Responsibilities:
- Build rapport with clients, offering motivation and support while maintaining appropriate professional boundaries.
- Ensure a safe, healthy, and respectful environment by monitoring facilities, conducting rounds, distributing personal care items, and enforcing guidelines.
- Administer and monitor drug and breathalyzer tests as needed.
- Facilitate client access to internal services and refer them appropriately.
- Maintain accurate documentation and communicate important client information with confidentiality.
- Uphold and model the Rescue Mission's vision, mission, and core values in all internal and external interactions.
- Participate in regular training and team meetings.
- Promote a culture of safety and demonstrate leadership in upholding safety standards.
- Perform additional duties as assigned.
Qualifications:
Required:
- High School Diploma or equivalent.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office and general computer literacy.
- Ability to maintain professionalism in crisis situations.
- Sensitivity, empathy, and strong interpersonal skills.
- Regular, predictable in-person attendance.
Preferred:
- Associate’s degree in human services or related field, or equivalent experience.
- Experience working with homeless, addicted, or mentally ill populations.
- Valid NYS Driver’s License (in compliance with company criteria).
- Covid-19 vaccination, including booster (when eligible), is strongly encouraged.
Rate of Pay:
- Starting Pay rate - $18.50 per hour.
- 2nd Shift Differential (1:00 PM - 11:30 PM) - Additional $1.00 per hour.
- Weekend Warrior (only scheduled shifts Friday-Monday) - Additional $1.00 per hour.
Available Work Schedule:
- Friday - Monday: 1:00 PM - 11:30 PM.
What We Offer:
Competitive pay, Benefits Package (Medical, Dental, Vision, 401k), Paid Time Off (PTO), Short-Term Disability, Group & Voluntary Life Insurance (and more), and A Chance to Make a Difference. Working at the Rescue Mission is more than just a job - it’s an opportunity to be part of an organization that makes a lasting impact on the community. We provide critical services every day, offering help for today and hope for tomorrow.
Why Work With Us?
Join a dedicated team committed to transforming lives and making a tangible difference in our community. At the Rescue Mission, you will be part of a collaborative and supportive environment that values professional growth and offers opportunities for advancement.
Ready to Make a Difference? Apply Now!
If you’re ready to contribute to a meaningful cause and build a rewarding career, apply today! We look forward to hearing from you!