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Client Care Specialist 2ndShift - Full Time- Emergency Shelter.
Schedule: Friday - Monday: 1:00 PM - 11:30 PM | Rate of pay: $18.50 per hour + Shift Differential + Weekend Warrior.

Join the Rescue Mission Team!

The Rescue Mission is seeking a Full-Time 2ndShift Client Care Specialist to work the Weekend Warrior Shift (Friday - Monday: 1:00 PM - 11:30 PM) in our Syracuse Emergency Shelter. The Client Care Specialist maintains a safe and supportive environment for clients, utilizing the resources of the Rescue Mission to ensure a healthy and pleasant stay and provide an environment of positive change.

Key Responsibilities:

Build rapport with clients, offering motivation and support while maintaining appropriate professional boundaries.
Ensure a safe, healthy, and respectful environment by monitoring facilities, conducting rounds, distributing personal care items, and enforcing guidelines.
Administer and monitor drug and breathalyzer tests as needed.
Facilitate client access to internal services and refer them appropriately.
Maintain accurate documentation and communicate important client information with confidentiality.
Uphold and model the Rescue Mission's vision, mission, and core values in all internal and external interactions.
Participate in regular training and team meetings.
Promote a culture of safety and demonstrate leadership in upholding safety standards.
Perform additional duties as assigned.

Qualifications:

Required:

High School Diploma or equivalent.
Strong verbal and written communication skills.
Proficiency in Microsoft Office and general computer literacy.
Ability to maintain professionalism in crisis situations.
Sensitivity, empathy, and strong interpersonal skills.
Regular, predictable in-person attendance.

Preferred:

Associate’s degree in human services or related field, or equivalent experience.
Experience working with homeless, addicted, or mentally ill populations.
Valid NYS Driver’s License (in compliance with company criteria).
Covid-19 vaccination, including booster (when eligible), is strongly encouraged.

Rate of Pay:

Starting Pay rate - $18.50 per hour.
2nd Shift Differential (1:00 PM - 11:30 PM) - Additional $1.00 per hour.
Weekend Warrior (only scheduled shifts Friday-Monday) - Additional $1.00 per hour.

Available Work Schedule:

Friday - Monday: 1:00 PM - 11:30 PM.

What We Offer:
Competitive pay, Benefits Package (Medical, Dental, Vision, 401k), Paid Time Off (PTO), Short-Term Disability, Group & Voluntary Life Insurance (and more), and A Chance to Make a Difference. Working at the Rescue Mission is more than just a job - it’s an opportunity to be part of an organization that makes a lasting impact on the community. We provide critical services every day, offering help for today and hope for tomorrow.

Why Work With Us?
Join a dedicated team committed to transforming lives and making a tangible difference in our community. At the Rescue Mission, you will be part of a collaborative and supportive environment that values professional growth and offers opportunities for advancement.

Ready to Make a Difference? Apply Now!
If you’re ready to contribute to a meaningful cause and build a rewarding career, apply today! We look forward to hearing from you!

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Apply for Client Care Specialist (Weekend) at Rescue Mission